Our factsheets are designed to give you information and advice about our support, our services, help to answer your questions about what happens, and tell you what to expect.

The factsheets includes information from other organisations, together with links to useful websites. Listed below are all the factsheets we currently offer. You can download or print a copy for your use.

• Factsheet 1 - The Access Service
• Factsheet 2 - Information and Advice
• Factsheet 3 - Information about Equipment
• Factsheet 4 - How it works
• Factsheet 5 - Information and Consents
• Factsheet 6a - The Needs Assessment
• Factsheet 6b - Help to do as much as I can for myself - Reablement Services
• Factsheet 7 - Getting the Right Support - Care and Support Planning
• Factsheet 8a - Managing your own support - Personal Budgets
• Factsheet 8b - Direct Payments - Managing your own support for your care at home
• Factsheet 8c - Choosing Residential Care
• Factsheet 9a - Do you need to pay for your care at home - your Financial Assessment
• Factsheet 9b - Do you need to pay for your Residential Care - Your Financial Assessment
• Factsheet 9c - Paying your contribution
• Factsheet 10 - Your Review - checking how things are going
• Factsheet 11 - Mental Capacity Assessment
• Factsheet 12a - Applying for a Deputyship
• Factsheet 12b - Applying to become an Appointee
• Factsheet 12c - Closing an Appointee Deputies Account when someone dies
• Factsheet 13 - Respite Care