Home Care Services

Home Care is the practical and supportive care that allows a person with support needs to remain in their home, to improve their quality of life and make it possible for them to retain their independence.

People may need Home Care if they are getting older, have a medical condition, recovering from a surgery or have disability.

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Home Care includes but is not limited to:

  • Personal Care
  • Night Support
  • Health care for medical or clinical aid in the home
  • Outreach and Community Activities Support
  • Daily Living Skills Support

Cornwall Council currently award service provisions through its Care and Support at Home in a Framework Agreement, in the first instance, or spot purchase services with Care and Support Providers in areas where there is a limited supply available.

Cornwall Council and NHS Kernow are due to recommission a new contract for Home Care Services later this year.

The services are commissioned for adults over the age of 18 years who have eligible health and/or social care needs and include people with physical disabilities, learning disabilities, sensory loss and age related needs.

The Council’s current Framework Agreement is due to expire in June 2018 and the Commissioning Team co-designed a new service delivery model, with service providers and other stakeholders.

The new service model aims to deliver:

  • The best outcomes that people want for themselves
  • Good quality support
  • County-wide accessibility
  • Compliance with legislation and regularity requirements
  • Individuals to have control over the type of support they access to improve their health and wellbeing
  • Individuals to feel safe in their own homes
  • Good information, advice and guidance
  • Works in partnership with all support services providing choice of types of support available to people
  • Works in partnership to support the health and social care system eg, Acute and Community Hospitals, GP Services, Ambulance Services and NHS Services in Cornwall and Social Care.
  • Value for money
  • 16, 24 and 28 November 2017:  Bidder workshops
  • December to January: potential Procurement Period
  • Early 2018 – Contract Awards

All Council contracts to be procured are posted on this website and it is advisable that if you are interested in working with Cornwall Council to deliver services that you are registered with these sites.

A summary of all workshops held will be shared in due course on the Cornwall Council and NHS Kernow websites.

Details of how to register for procurement opportunities with us can be found in the business and commercial services pages.