Universal Credit

What is Universal Credit?

Universal Credit is a new simpler, single monthly payment for working age people in or out of work, which merges together some of the Benefits and Tax Credits that you might be getting now. Universal Credit will eventually replace the following:

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  • Income-based Jobseeker's Allowance
  • Income-related Employment and Support Allowance
  • Income Support
  • Child Tax Credit
  • Working Tax Credit
  • Housing Benefit

Universal Credit is different to other benefits as it will usually be paid in a single monthly payment into your Bank, Building Society or Credit Union account. Any help you get with your rent will be included in your monthly Universal Credit payment and you will need to pay your rent to your Landlord. 

Initially Universal Credit will only affect single people between the ages of 18 and 60 who have recently become unemployed or who are on a low income and meet certain conditions for claiming Universal Credit. However, between December 2017 and March 2018, Universal Credit will be fully rolled out to couples and families.

Universal Credit was introduced in Cornwall from 18th May 2015. You do not need to do anything if you are already claiming any benefits as you will be told when Universal Credit will affect you.

If you need help to make a Universal Credit claim online or with personal budgeting, ring us on 0300 1234 121 (option 5).

You can also use our online Universal Skills guide, for step by step help with job skills, Universal Job Match and Universal Credit.  You will need your Cornwall library card number to login.